General
3.5 Outlet GmbH only sells goods that are in perfect condition. When the goods arrive at 3.5 Outlet GmbH, they will be checked and supplied with security labels. If this security label is removed from a piece of clothing, it is no longer possible to return the purchased goods.
1. Scope
1.1 Terms and conditions apply to all orders, customers make by the online shop of 3.5 Outlet GmbH, Richtiarkade 3, 8304 Wallisellen, [vat id no. Che-194.508.157], followed out 3.5 Outlet GmbH, act.
1.2 With the confirmed order, these general terms and conditions are accepted by the customer.
2. Offer and conclusion of contract
2.1 The presentation of the products in the online shop does not provide a legally binding offer, but a call for the order.
2.2 By clicking the button (submit order), the customer makes a binding order of all products listed on the order page.
2.3 Immediately after receiving the order, 3.5 Outlet GmbH confirms the order by email. The purchase agreement is immediately for non-physical goods, for physical goods through their delivery.
3. Prices and shipping costs
3.1 The prices mentioned in the online shop, and the prices labeled in red (sale) are including legal VAT (value added tax). Per delivery 3.5 Outlet GmbH will charge the costumer a flat- rate of shipping costs from Fr. 9.00 independent of the number of items.
3.2 Other taxes and costs do not apply (except duties for deliveries abroad).
3.3 If the parcel is not picked up at the post office or is undeliverable, the costs of the returns to the buyer will be charged (CHF 25).
3.4 The 3.5 Outlet GmbH reserves the right to change the prices at any time. For the customers the prices released on the order date on the website are valid.
3.5 The crossed out prices refer to the original market price. Since our prices are already reduced, they are below the original market price. 3.5 Outlet GmbH therefore reserves the right to display the original canceled market price in "Sales".
4. Delivery conditions
4.1 The delivery of physical goods is done within Switzerland and Liechtenstein.
4.2 The delivery time for Switzerland and Liechtenstein is 1 to 5 working days, unless differently specified in the offer. If a longer delivery time is necessary, the customer will be informed immediately after the 5th working day.
4.3 Should not all ordered products be in stock, 3.5 outlet GmbH is allowed to partial deliveries. 3.5 outlet GmbH will bear the costs for the next deliveries to complete the shipment of the ordered goods.
Availability of items
When ordering several items from the customer, 3.5 Outlet GmbH will provide a collected processing of all items. This processing is provided in detail and 3.5 outlet GmbH strong puts much effort provide detailed information about the availability of the articles. However, it may be that one or more items displayed as available during the order are no longer available. Under these circumstances, 3.5 Outlet GmbH will contact the customer as soon as possible and inform about it. If one or more items of the order are permanently no longer available, the 3.5 Outlet GmbH must cancel the order partial or completely.
5. Registration and privacy
5.1 With every purchase, the customer can re-register or create a profile.
5.2 The customer can shop as a guest or with the created profile in the online shop.
5.3 The customer is responsible for true and original registration. Personal information must be confidential.
5.4 The registration will be used to specify the billing and delivery address, but however, data is protected. However, a registered customer can also benefit from promotional codes by 3.5 Outlet GmbH.
5.5 The 3.5 Outlet GmbH only stores the data that is required for the customer service.
5.6 The customer account set up contains information about first name, surname, address, email address, and telephone number.
5.7 The customer account data will not be disclosed to third parties except for service partners. However, these require the information only to process ordering, payment and delivery processes.
6. Payment terms
6.1 Payment is made to customers in Switzerland by credit card or direct bank transfer.
6.2 The following card types are accepted:
• Mastercard
• Visa card
• Postcard
• Twint
• PayPal
• Purchase on invoice (POWERPAY)
6.3 When payment by PayPal, the customer's account is debited at the time of the order.
6.4 Settlement with uncertified or legally determined claims from the customer is excluded.
6.5 The customer can only exercise a retention against the claims are based on the same contractual relationship.
6.6 If the customer chooses the “purchase on account” payment option, the invoicing and payment collection will be processed by a third party (POWERPAY) on behalf of and on behalf of 3.5 Brands Store. The third-party (POWERPAY) provider is the only point of contact for all questions about the invoice. The "purchase on account" payment option is aimed exclusively at private individuals with the capacity to act and domiciled in Switzerland or Liechtenstein, whereby the billing and delivery addresses must be identical. The payment option “purchase on account” follows the separate contractual conditions of the third-party provider (POWERPAY), which apply in addition to these terms and conditions.
6.7 MF Group / POWERPAY offers the payment method "Purchase on Invoice" as an external payment service provider. With the invoice, you can conveniently settle your online purchase by invoice. When concluding the purchase contract, POWERPAY assumes the resulting invoice claim and handles the corresponding payment modalities. By choosing the "Purchase on Invoice" option, you accept our terms and conditions as well as the terms and conditions of POWERPAY. (powerpay.ch/en/terms-conditions)
7. Reservation of ownership
The goods remain in the property of 3.5 Outlet GmbH until full payment. Before transferring ownership, peding, assignment, processing or reorganization without the approval of 3.5 Outlet GmbH is not allowed.
8. Right of withdrawal
The items in the warehouse sale or liquidation are excluded from the right of return. The return policy of the item can be checked in the item descriptions
8.1 Customers can return unworn goods within 14 days to 3.5 Outlet GmbH when the security label must not be removed from the clothing. The period begins after receiving the goods from the recipient.
Returns in shop: 3.5 Outlet GmbH takes back items that the customer purchased in the online shop in the “3.5 Designer Outlet” Store. The refunds in gift vouchers or exchanges of items in the shop are free of charge.
The invoice of the order must be presented at the cash register.
The opening hours of the store are noted on the homepage.
Returns by post: The customer can use the returned form provided with the package. The customer must enter the name and address in the provided lines. A return copy must be provided with returns.
The cost for the return of the goods must be paid by the customer.
The return address is:
3.5 Outlet GmbH
Rchtiarkade 3
8304 Wallisellen
The goods must be returned only if it is not weared, washed, or damaged. The purchased items can exclusively be returned in new original packaging and incl. label (s) and security labels will be returned. Otherwise, 3.5 Outlet GmbH is authorized not to accept returned goods and to request compensation.
8.2 Shoes must not be weared or not damaged if the customer wants to return them. The shoes must be returned with the corresponding, damaged original packaging (shoe box). This shoe box, but should not be used as return package, but should also be packaged.
8.3 For hygienic reasons underwear and swimwear will not be accepted by 3.5 Outlet GmbH. Such items cannot be returned by the customer.
8.4 Exercising the right of cancellation will convert the purchase agreement into a reversal settlement ratio, after which the services received under the purchase contract must be refunded. The buyer must return the goods received with the original packaging to the 3.5 Outlet GmbH within 14 days after received. The cost of returning is borne by the buyer.
8.5 After receiving the goods the purchase price will be refunded immediately.
8.6 For discounted items/sale items that are not part of a warehouse sale or liquidation, the same right of withdrawal as described in section 8.4 applies8.7 Always make sure that the goods will be returned in perfect condition. We make high priorities to keep the goods and handle it with the highest priority and care. We ask you to also think of others and try to receive the goods as received. If the goods are returned damaged, we reserve the right to claim the costs of cleaning or repairs. (Designation with three diamonds)
8.8 In the case of goods that are returned after the 14-day return period, we reserve the right to refuse the goods. In these cases, the goods will be returned to the recipient again. If the goods are accepted despite the delay in the return period, 3.5 Brands Store will deduct at least 10% of the amount due to administration and processing cost, the ammount will be cimunicated to the customer prior to accepting the return.
9. Warranty and liability
9.1 The 3.5 Outlet GmbH guaranteed that the goods comply with the guaranteed properties. 3.5 Outlet GmbH reserves itself in the event of an improvement or replacement delivery, to remedy an existing defect or to supply a defect-free property.
9.2. The buyer must check the delivered goods as quickly as possible and to report defects immediately. You can find our responsible customer at [info@3punkt5.ch]
10. Gift vouchers and promotional codes
10.1 The gift card is not possible at the moment. The customer cannot buy a gift card at the web shop. But this will be possible in the future.
10.2 Action codes are valid only in a specified period. These can only be redeemed in the order process. Individual brands, categories, and individual products can be excluded from these promotional codes.
10.3 Multiple promotional codes cannot be combined or redeemed during an order.
10.4 If the credit of a promotional code is not enough to order, the difference can be paid by the customer with the payment options offered.
10.5 When refunding an order payed by crediting an action code, the corresponding value will be refunded in the form of a new action code. However, the credit of this promotional code cannot be paid in cash.
10.6 Promotional codes can only be redeemed during the order. After billing, the use of the action code is no longer possible. The credit for a promotional code will not be paid in cash or interested.
10.7 The promotional code can be applied in the form of a discount (% on price) or a specific value (in CHF).
11. Deviations
The clothes presented in the 3.5 Outlet online shop are homemade photos of the real goods. Therefore, the minimum differences between digital form (photo) and reality can be, but does not represent defect / damage.
12. Copyright
Content and structure of the products published by the 3.5 Outlet GmbH and the entire internet offer are protected by copyright. The use of contributions and working aids for own use by the customer is allowed, but needs a full or partial commercial distribution of the express agreement of 3.5 Outlet GmbH
13. Liability
3.5 Outlet GmbH disclaims liability for slightly faulty contractual violations. The same applies to violation of auxiliaries and substitutes. 3.5 Outlet GmbH does not take responsibility for errors that are not in their responsibility area, namely with operators of telecommunication services, the hosting provider or other third-party providers.
14. Jurisdiction and applicable law
The contractual relationships between the customer and 3.5 Outlet GmbH are subject to material swiss law, without exclusion of the agreement of the united nations on the international purchase of goods from April 11, 1980. For these contractual results, it is understanding.
15. Amendment of the terms and conditions
3.5 Outlet gmbh reserves the right to modify at any time these General Terms and Conditions of sale. Each newly amended version comes into effect at the date stated in this article :
Current version: January 2024
16. Final provisions
If parts of these terms and conditions are inactive, the validity of the other provisions will not be affected. The relevant legal provisions take the place of the ineffective provisions.
General
3.5 Outlet GmbH only sells goods that are in perfect condition. When the goods arrive at 3.5 Outlet GmbH, they will be checked and supplied with security labels. If this security label is removed from a piece of clothing, it is no longer possible to return the purchased goods.
1. Scope
1.1 Terms and conditions apply to all orders, customers make by the online shop of 3.5 Outlet GmbH, Richtiarkade 3, 8304 Wallisellen, [vat id no. Che-194.508.157], followed out 3.5 Outlet GmbH, act.
1.2 With the confirmed order, these general terms and conditions are accepted by the customer.
2. Offer and conclusion of contract
2.1 The presentation of the products in the online shop does not provide a legally binding offer, but a call for the order.
2.2 By clicking the button (submit order), the customer makes a binding order of all products listed on the order page.
2.3 Immediately after receiving the order, 3.5 Outlet GmbH confirms the order by email. The purchase agreement is immediately for non-physical goods, for physical goods through their delivery.
3. Prices and shipping costs
3.1 The prices mentioned in the online shop, and the prices labeled in red (sale) are including legal VAT (value added tax). Per delivery 3.5 Outlet GmbH will charge the costumer a flat- rate of shipping costs from Fr. 9.00 independent of the number of items.
3.2 Other taxes and costs do not apply (except duties for deliveries abroad).
3.3 If the parcel is not picked up at the post office or is undeliverable, the costs of the returns to the buyer will be charged (CHF 25).
3.4 The 3.5 Outlet GmbH reserves the right to change the prices at any time. For the customers the prices released on the order date on the website are valid.
3.5 The crossed out prices refer to the original market price. Since our prices are already reduced, they are below the original market price. 3.5 Outlet GmbH therefore reserves the right to display the original canceled market price in "Sales".
4. Delivery conditions
4.1 The delivery of physical goods is done within Switzerland and Liechtenstein.
4.2 The delivery time for Switzerland and Liechtenstein is 1 to 5 working days, unless differently specified in the offer. If a longer delivery time is necessary, the customer will be informed immediately after the 5th working day.
4.3 Should not all ordered products be in stock, 3.5 outlet GmbH is allowed to partial deliveries. 3.5 outlet GmbH will bear the costs for the next deliveries to complete the shipment of the ordered goods.
Availability of items
When ordering several items from the customer, 3.5 Outlet GmbH will provide a collected processing of all items. This processing is provided in detail and 3.5 outlet GmbH strong puts much effort provide detailed information about the availability of the articles. However, it may be that one or more items displayed as available during the order are no longer available. Under these circumstances, 3.5 Outlet GmbH will contact the customer as soon as possible and inform about it. If one or more items of the order are permanently no longer available, the 3.5 Outlet GmbH must cancel the order partial or completely.
5. Registration and privacy
5.1 With every purchase, the customer can re-register or create a profile.
5.2 The customer can shop as a guest or with the created profile in the online shop.
5.3 The customer is responsible for true and original registration. Personal information must be confidential.
5.4 The registration will be used to specify the billing and delivery address, but however, data is protected. However, a registered customer can also benefit from promotional codes by 3.5 Outlet GmbH.
5.5 The 3.5 Outlet GmbH only stores the data that is required for the customer service.
5.6 The customer account set up contains information about first name, surname, address, email address, and telephone number.
5.7 The customer account data will not be disclosed to third parties except for service partners. However, these require the information only to process ordering, payment and delivery processes.
6. Payment terms
6.1 Payment is made to customers in Switzerland by credit card or direct bank transfer.
6.2 The following card types are accepted:
• Mastercard
• Visa card
• Postcard
• Twint
• PayPal
• Purchase on invoice (POWERPAY)
6.3 When payment by PayPal, the customer's account is debited at the time of the order.
6.4 Settlement with uncertified or legally determined claims from the customer is excluded.
6.5 The customer can only exercise a retention against the claims are based on the same contractual relationship.
6.6 If the customer chooses the “purchase on account” payment option, the invoicing and payment collection will be processed by a third party (POWERPAY) on behalf of and on behalf of 3.5 Brands Store. The third-party (POWERPAY) provider is the only point of contact for all questions about the invoice. The "purchase on account" payment option is aimed exclusively at private individuals with the capacity to act and domiciled in Switzerland or Liechtenstein, whereby the billing and delivery addresses must be identical. The payment option “purchase on account” follows the separate contractual conditions of the third-party provider (POWERPAY), which apply in addition to these terms and conditions.
6.7 MF Group / POWERPAY offers the payment method "Purchase on Invoice" as an external payment service provider. With the invoice, you can conveniently settle your online purchase by invoice. When concluding the purchase contract, POWERPAY assumes the resulting invoice claim and handles the corresponding payment modalities. By choosing the "Purchase on Invoice" option, you accept our terms and conditions as well as the terms and conditions of POWERPAY. (powerpay.ch/en/terms-conditions)
7. Reservation of ownership
The goods remain in the property of 3.5 Outlet GmbH until full payment. Before transferring ownership, peding, assignment, processing or reorganization without the approval of 3.5 Outlet GmbH is not allowed.
8. Right of withdrawal
The items in the warehouse sale or liquidation are excluded from the right of return. The return policy of the item can be checked in the item descriptions
8.1 Customers can return unworn goods within 14 days to 3.5 Outlet GmbH when the security label must not be removed from the clothing. The period begins after receiving the goods from the recipient.
Returns in shop: 3.5 Outlet GmbH takes back items that the customer purchased in the online shop in the “3.5 Designer Outlet” Store. The refunds in gift vouchers or exchanges of items in the shop are free of charge.
The invoice of the order must be presented at the cash register.
The opening hours of the store are noted on the homepage.
Returns by post: The customer can use the returned form provided with the package. The customer must enter the name and address in the provided lines. A return copy must be provided with returns.
The cost for the return of the goods must be paid by the customer.
The return address is:
3.5 Outlet GmbH
Rchtiarkade 3
8304 Wallisellen
The goods must be returned only if it is not weared, washed, or damaged. The purchased items can exclusively be returned in new original packaging and incl. label (s) and security labels will be returned. Otherwise, 3.5 Outlet GmbH is authorized not to accept returned goods and to request compensation.
8.2 Shoes must not be weared or not damaged if the customer wants to return them. The shoes must be returned with the corresponding, damaged original packaging (shoe box). This shoe box, but should not be used as return package, but should also be packaged.
8.3 For hygienic reasons underwear and swimwear will not be accepted by 3.5 Outlet GmbH. Such items cannot be returned by the customer.
8.4 Exercising the right of cancellation will convert the purchase agreement into a reversal settlement ratio, after which the services received under the purchase contract must be refunded. The buyer must return the goods received with the original packaging to the 3.5 Outlet GmbH within 14 days after received. The cost of returning is borne by the buyer.
8.5 After receiving the goods the purchase price will be refunded immediately.
8.6 For discounted items/sale items that are not part of a warehouse sale or liquidation, the same right of withdrawal as described in section 8.4 applies8.7 Always make sure that the goods will be returned in perfect condition. We make high priorities to keep the goods and handle it with the highest priority and care. We ask you to also think of others and try to receive the goods as received. If the goods are returned damaged, we reserve the right to claim the costs of cleaning or repairs. (Designation with three diamonds)
8.8 In the case of goods that are returned after the 14-day return period, we reserve the right to refuse the goods. In these cases, the goods will be returned to the recipient again. If the goods are accepted despite the delay in the return period, 3.5 Brands Store will deduct at least 10% of the amount due to administration and processing cost, the ammount will be cimunicated to the customer prior to accepting the return.
9. Warranty and liability
9.1 The 3.5 Outlet GmbH guaranteed that the goods comply with the guaranteed properties. 3.5 Outlet GmbH reserves itself in the event of an improvement or replacement delivery, to remedy an existing defect or to supply a defect-free property.
9.2. The buyer must check the delivered goods as quickly as possible and to report defects immediately. You can find our responsible customer at [info@3punkt5.ch]
10. Gift vouchers and promotional codes
10.1 The gift card is not possible at the moment. The customer cannot buy a gift card at the web shop. But this will be possible in the future.
10.2 Action codes are valid only in a specified period. These can only be redeemed in the order process. Individual brands, categories, and individual products can be excluded from these promotional codes.
10.3 Multiple promotional codes cannot be combined or redeemed during an order.
10.4 If the credit of a promotional code is not enough to order, the difference can be paid by the customer with the payment options offered.
10.5 When refunding an order payed by crediting an action code, the corresponding value will be refunded in the form of a new action code. However, the credit of this promotional code cannot be paid in cash.
10.6 Promotional codes can only be redeemed during the order. After billing, the use of the action code is no longer possible. The credit for a promotional code will not be paid in cash or interested.
10.7 The promotional code can be applied in the form of a discount (% on price) or a specific value (in CHF).
11. Deviations
The clothes presented in the 3.5 Outlet online shop are homemade photos of the real goods. Therefore, the minimum differences between digital form (photo) and reality can be, but does not represent defect / damage.
12. Copyright
Content and structure of the products published by the 3.5 Outlet GmbH and the entire internet offer are protected by copyright. The use of contributions and working aids for own use by the customer is allowed, but needs a full or partial commercial distribution of the express agreement of 3.5 Outlet GmbH
13. Liability
3.5 Outlet GmbH disclaims liability for slightly faulty contractual violations. The same applies to violation of auxiliaries and substitutes. 3.5 Outlet GmbH does not take responsibility for errors that are not in their responsibility area, namely with operators of telecommunication services, the hosting provider or other third-party providers.
14. Jurisdiction and applicable law
The contractual relationships between the customer and 3.5 Outlet GmbH are subject to material swiss law, without exclusion of the agreement of the united nations on the international purchase of goods from April 11, 1980. For these contractual results, it is understanding.
15. Amendment of the terms and conditions
3.5 Outlet gmbh reserves the right to modify at any time these General Terms and Conditions of sale. Each newly amended version comes into effect at the date stated in this article :
Current version: January 2024
16. Final provisions
If parts of these terms and conditions are inactive, the validity of the other provisions will not be affected. The relevant legal provisions take the place of the ineffective provisions.
